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Submitting Feedback

When a draft Module is out for Public Feedback, users may submit feedback on the draft content for the Behavioral Health Services Act County Policy Manual. For more information about Public Feedback, please visit the DHCS Website. If you have further questions about this please reach out to BHTPolicyFeedback@dhcs.ca.gov.

Accessing the Feedback Form

You can submit feedback using the form. You can access the form by selecting the “Provide feedback” button on the bottom right-hand side of the screen.

The home page is displayed with the Provide Feedback button highlighted

Sharing Feedback

When you open the feedback form, a form will appear on the screen with several dropdowns. This chart describes each field and its purpose:

Field

Required?

Description

First Name

No

You can leave your first name

Last Name

No

You can leave your last name

Group you represent

Yes

You must indicate which of the following you are representing:

  • County and City Behavioral Health Department

  • Organizations (e.g., Associations, Providers, etc.)

  • Public

  • Other

Specify the name of your county/city/organization

Yes

You must select one of the options above, you must indicate the county, city, or organization that you represent.

Sub-Section

Yes

You must indicate the Sub-Section of the Draft Behavioral Health Services Act County Policy Manual you are sharing feedback on. This helps to tie your feedback to the correct policy sub-section.

Feedback

Yes

You must leave your feedback in this section. The character limit for the feedback form is 32,767.

If you want to share attachments or have feedback related to the website, you can e-mail BHTPolicyFeedback@dhcs.ca.gov.

Your contact e-mail

Yes

You must leave a contact email.

The Department of Health Care Services (DHCS) will only use this email address to contact you if there is a follow-up question about your feedback.

Submitting Feedback

Once you have filled out the feedback form, you must select the “Send” button to submit your feedback. You can submit feedback on every page of the draft Module that is available.

Once you open the feedback form, you must submit your feedback before going to another webpage. If you open another webpage without selecting the “Send” button, your feedback will not be submitted, and your draft will not be saved.

the entire feedback form is displayed, highlighting the Send button.

Once you have submitted feedback, a “Thank you” message will display on the screen. This confirms your feedback submission.  You cannot view or edit feedback once submitted. If you need to reference your feedback later, consider saving them separately.

a confirmation message is displayed thanking the user for submitting their feedback

Important Information for Writing Feedback

Please help us process your feedback by following these tips:

  • You may copy/paste text into the feedback field from the draft Module or from other documents.

  • Please ensure all your feedback is related to the Sub-section that you chose on the form. If you have feedback on multiple Sub-sections, please use multiple feedback forms. This helps us tie your feedback back to the correct policy section and sub-section.

  • Identify the group you represent because this helps us understand and process your feedback.

  • The character limit for the feedback form is 32,767 characters.

  • Be sure to select “Send” on the feedback form before navigating to a new page. Otherwise, your feedback draft will be lost.

Attachments

If you have an attachment that you want to submit along with your feedback, you can email it to BHTPolicyFeedback@dhcs.ca.gov. If you send an attachment, please include:

  1. Which county, city, or organization you represent

  2. The relevant section and sub-section.

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