Frequently Asked Questions

General Frequently Asked Questions

What happened to other sections of the Behavioral Health Services Act County Policy Manual that were previously available?

You may notice gaps in section numbering - this is intentional and reflects the removal of content that was available for public feedback but not yet finalized. This content will be accessible again when an updated version of the Behavioral Health Services Act County Policy Manual is published at a later date.

How can I download a PDF version of the Behavioral Health Services Act County Policy Manual?

There are two ways you can download a PDF version of the Behavioral Health Services Act County Policy Manual.

The first option is through the landing page of the Behavioral Health Services Act County Policy Manual. The “Download Resources” tile will take you to a page where you can download the Behavioral Health Services Act County Policy Manual and any supporting materials.

The second option is clicking the “Download Resources” link in the Top Navigation Bar.

The instructions on the page will help you download a copy of the Behavioral Health Services Act County Policy Manual.

Please note that the file versions of the documents posted on this page are the official and most up-to-date version of the Behavioral Health Services Act County Policy Manual. BHT recommends returning to this site in the future for the most up-to-date information.

Frequently Asked Questions about Public Feedback

What if I want to include an attachment with my feedback?

If you need to submit an attachment with your feedback, please email it to BHTPolicyFeedback@dhcs.ca.gov Please include 1) which county, city, or organization you represent and 2) the relevant section and sub-section.

Will I receive a response to my feedback?

You shouldn’t expect a response to your feedback. After you select the “Send” button on your feedback, you should receive confirmation that your feedback was processed.

Who can view my feedback?

Your feedback is only visible to the Behavioral Health Services Act County Policy Manual team.

Can I view or edit a feedback form once submitted?

No, you cannot view or edit feedback once submitted. If you need to reference your feedback later, consider saving them separately.

How do I know my feedback was submitted?

Once you have submitted feedback, a “Thank-you” message will display on the screen. This confirms your feedback submission.

Is there a limit to how many feedback forms I can submit?

You can submit as many feedback forms as you would like. DHCS welcomes feedback from Californians.

What if I have other questions and feedback about Behavioral Health Transformation (BHT)?

For general questions and feedback about BHT, please direct your inquiries to BHTinfo@dhcs.ca.gov.